Returns & Exchanges
At Exotics Unlimited, we want you to be completely satisfied with your luxury fashion purchase. If your selection doesn't meet your expectations, we offer a seamless 30-day return policy for all unworn items with original tags attached.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the item you wish to return to generate a unique Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Carefully pack the items in their original designer packaging, ensuring all security tags are intact and including the printed return authorization slip inside.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location or schedule a complimentary home pickup.
- 4.Quality Review & Refund
Once our specialists verify the item's condition, your refund will be processed to the original payment method within 5 to 7 business days.